🔁 Refund & Return Policy

Last updated: 2026

We want you to be fully satisfied with your purchase at ZENV.

Returns

You have 14 days from the date you receive your item to request a return.

To be eligible for a return:

• Item must be unused, unworn, and in original packaging

• Proof of purchase is required

Non-returnable Items

• Sale items

• Gift cards

• Items marked as final sale

Refunds

Once your return is received and inspected, we will notify you by email.
If approved, refunds will be issued to your original payment method within 5–10 business days.

Shipping costs are non-refundable.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue.

📧 Contact: support@zenv.store