Shipping policy
📦 Shipping Policy – ZENV (UK)
📍 Processing Time
All orders are processed within 1–3 business days.
During high-demand periods (such as promotions or holidays), processing may take up to 5 business days.
Orders are processed Monday to Friday, excluding public holidays.
🚚 Shipping Time
Shipping times vary depending on your location. Estimated delivery times are:
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United Kingdom: 5–10 business days
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Europe: 7–15 business days
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Rest of the World: 10–20 business days
Please note: These delivery times are estimates only and may vary due to customs clearance, local carriers, weather conditions, or other external factors.
📍 Tracking Information
Once your order has been dispatched, you will receive a tracking number by email.
Please allow up to 3–5 days for tracking information to update after shipment.
💸 Shipping Costs
We offer free shipping on all orders, unless otherwise stated on the product page or during checkout.
📦 Customs & Duties
For international orders, customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
❓ Questions About Your Order?
If you have any questions regarding shipping or delivery, please contact our support team at: